Tag Archives: communication

Communication During The Chaos of Change

I am excited about all the changes within my company. With change comes growth, and with growth comes learning. I am learning a lot and have the opportunity to share with you all.

Here are a few tips on communication:

Be concise: Things are moving very fast for my organization, so it is key that I keep my communication with team members and management concise. I ensure my subject line states what I need from them and the e-mails are short—a few sentences.

Be clear: Keep it simple and clear. Ask for what you need and when you need it. For detailed emails, list the items in bullet point format with the most important information first.

Be casual: While transitioning into a leadership role, start by connecting with your teammates first. Project details will follow once you have built the relationships. Here is a link to my blog about 7 Guidelines for Global Project Management.

Be Collaborative: If there is an urgent situation that needs attention, pick up the phone and have a conversation. For conversations with two people, do a three-way call or Skype. Don’t lose time by using e-mail or waiting for a status meeting.

Be confident: As a leader, your team is looking to you as the Subject Matter Expert. Take the time to know your project as part of the transition. Your management will also be looking to see how you are doing and if you fit the role. Make sure you are on top of the key issues, resolutions, and project updates.

What communication tips have worked for you? Please share at: info@telecommuterstalk.com

In-Person Conversations to Have During Reorganization Phases

Reorganization means changing how everything works. Change is good, but also creates a reason to be more vigilant about your career, your priorities, and your focus on growth. Change can be a time to ask what you want from your career.

During my recent in-person meetings, we had a few of these conversations that I want to share with you:

What is your new role?: Get clear directions on your roles and responsibilities for the new assignments. Use a Gantt Chart or MS Project for you and your new team. Account for schedule changes, hours of operations, additional meetings, and time zone impacts.

What are the other team members’ roles?: If your new responsibilities entail a leadership role, understand the roles of each person on your team and the extended team. If it is a global team, understand their location, time zones, and culture.

What is the transition plan?: If you are taking over an existing project, ensure that you ask for a transition plan with the latest updates on each section of the project. I have used Excel for this purpose with success.

What is the transition timeline?: In addition to the plan document, you will need to agree on the duration of the transition. If you will be managing a complex project, account for a few months of transition. New items will come up just when you think you have wrapped your head around the various pieces of the project.

When is the transition meeting?: Meet with your manager and teammates involved with the transition. Have the document updated and ready to share. Review the document, and confirm that both managers and employees understand the tasks and approve of the plan.

What communication channels do we use?: Decide on one or two communication channels for urgent situations. Find out what works for the team, and, if possible, come up with one channel that works for everyone.

Please share additional tips that you may have at: info@telecommuterstalk.com